Privacy Policy

Last updated: June 2026

This privacy policy explains how SolarThermography.com (operated by Charged Elements GmbH, Hamburg, Germany) handles personal data submitted through this website.

What We Collect

When you submit our contact form, we collect the information you provide: your name, company, email address, phone number (if given), details about your solar site, and any files you choose to attach. We also process the message content of your inquiry.

How We Use It

We use this information solely to respond to your inquiry, prepare a quote, and communicate with you about our solar thermography analysis services. We do not sell, rent, or share your data with third parties for marketing purposes.

How It's Processed

Form submissions are processed and stored via Netlify, our hosting and form provider, and forwarded to us by email. Netlify processes this data on our behalf in accordance with their own data protection terms.

Data Retention

We retain inquiry data only as long as necessary to handle your request and any resulting business relationship, after which it is deleted.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us:

Cookies

This website does not use tracking or advertising cookies. Fonts are loaded from Google Fonts, which may process your IP address to serve font files.